Hyster enjoys a unique relationship with our clients. We try to produce complete customer satisfaction created through world class manufacturing. Our objective is to anticipate the needs of all our clients in addition to deal with them with lift trucks which provide the performance, the dependability and the value that they truly need.
Hyster fully believes in starting with the customer. The company conducts yearly focus groups and offers on-going voice of customer research that is conducted both online as well as in the field. We have over 400 design engineers to translate that input into smart designs by applying our thorough review gate process. Virtual prototype builds and advanced tools help ensure the best machine practices come together. Other advanced tools including dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
All of our machines are subjected to environmental, virtual and physical tests, in order to guarantee the lowest cost of ownership and total reliability. Not only do we test against our own standards, but we are also continually testing against the competition's products. Our final tests happen in real-world customer applications in order to make certain that our products have met our strict standards.
Demand-Flow Manufacturing Which is Lean and Smart
Hyster's manufacturing is world-class driven by its DFT or Demand Flow Technology. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total client satisfaction and flawless quality 100% of the time, every time.
Total Quality All The Time
To initiate quality from the start, Hyster utilizes an integrated Manufacturing Execution System or MES. The job of the MES is to manage the flow of production. The MES coordinates line activities like for example quality verification and part sequencing. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in every shift. These audits really hold each employee responsible for consistent quality, together with the 5s workplace organization in place to help us accomplish it.
Hyster provides a range of excellent features as standard with all our products. By remaining devoted to our focus on both safety and quality, and by being innovative from beginning to end, we offer some of the best material handling equipment on the market. These are only a few of the reasons why Hyster has become a leader within the industry.